Office Administration Jobs Shropshire

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Administration Assistant

We require an Administration Assistant to work in our busy office, performing a number of office duties as detailed below. The ideal candidate will have a clear and confident telephone manner, and will be a team player with a desire to provide excellent customer service at all times.

Reception duties:

• Answering the telephone, directing calls, taking clear & concise messages, assisting clients where possible & updating our Support system with each query.
• Responsible for company post (enveloping mail, stamping, taking to the post box / office)
• Ordering stationary

Admin Assistant duties:

• Sending out letters and emails.
• Sending out customer information packs.
• Dealing with customer calls and emails, directing queries to the relevant department and logging each query through a support system.
• A number of queries can be dealt with by the Administration Department and this will be a requirement once training has been provided.
• The role will cover the training department as necessary - training customers on how to use their website (Full training will be provided).
• Taking customer payment details and processing card details as required.
• Providing customer service at all times, including curtosy calls to customers on a regular basis.
• Updating our support system as necessary and contacting the customer with updates on their queries as they become available.

All other office duties as necessary.

Start date: Negotiable.

Salary: Negotiable.

Please send all CV's via email to recruitment@linesave.co.uk

Job Vacancies as of Nov 2009